Refund Policy
Last Updated: March 16, 2025
At Vedara Oils, we strive to provide high-quality products and ensure customer satisfaction. If you are not completely satisfied with your purchase, we offer a hassle-free refund and return policy as outlined below.
1. Eligibility for Refunds & Returns
We accept refund and return requests under the following conditions:
The item must be unused, unopened, and in its original packaging.
Requests must be made within 7 days of delivery.
Items damaged during transit or defective products are eligible for a full refund or replacement.
2. Non-Refundable Items
We do not accept returns or refunds for:
Used or opened products.
Items purchased during promotions or sales.
Custom or personalized orders.
3. Refund Process
To initiate a refund request:
Email us at vedarablack@gmail.com with your order number and reason for return.
Our team will review your request and provide return instructions.
Once we receive the returned product and inspect it, we will process the refund within 7-10 business days.
Refunds will be issued via the original payment method.
4. Return Shipping
Customers are responsible for return shipping costs unless the product is defective or incorrect.
We recommend using a trackable shipping service to ensure safe delivery.
5. Late or Missing Refunds
If you haven’t received your refund after the processing period:
Check your bank or payment provider.
Contact your credit card company as it may take additional time to reflect.
If issues persist, email us at vedarablack@gmail.com.
6. Cancellations
Orders can be canceled within 24 hours of placement for a full refund.
Once shipped, cancellations are not possible, and you must follow the return process.
7. Contact Us
For any refund or return inquiries, please contact us: 📧 Email: vedarablack@gmail.com
🌐 Website: https://vedaraoils.com